Benefits Manager

Responsibilities

• Collaborate with the Payroll Manager to ensure accurate and timely payroll processing.
• Maintain precise records for employee changes, including new hires, terminations, salary adjustments and deductions.
• Investigate, identify and resolve payroll discrepancies.
• Administer employee benefits programmes such as health insurance, pension plans and NIB enrolment.
• Manage pension plan enrolments, payroll deductions and employer contributions.
• Conduct research to evaluate compensation and incentive plans.
• Provide employees with clear and professional communication on benefits-related matters.
• Update and maintain accurate HRIS records.
• Track, manage and report on employee leave, including vacation, sick, maternity and other leave types.
• Ensure compliance with industry standards, labour laws and regulations.
• Stay informed about labour market trends and economic factors influencing compensation structures.
• Safeguard confidential payroll and benefits information.
• Prepare monthly, quarterly and annual HR reports.
• Draft compensation letters, final settlements and other employee communications.
• Support the Director of People in enhancing compensation and benefits processes.
• Participate in special HR projects and cross-departmental initiatives.
• Perform other duties as assigned.

Required Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Minimum of five (5) years of experience in benefits administration, payroll processing or a similar HR role.
• Proficiency in Microsoft Office Suite.
• Experience working with HRIS or payroll software.
• Thorough knowledge of relevant labour laws and regulatory requirements.
• HR certification is an asset.

Skills and Abilities

• Strong written and verbal communication skills.
• Excellent time-management and organisational abilities.
• High level of integrity and commitment to confidentiality.
• Ability to remain composed and professional in challenging situations.
• Ability to work independently or as part of a team in a fast-paced environment.
• Strong analytical skills and accuracy in managing data.
• Ability to quickly learn and navigate BTVI’s HRIS.